Kompletr Terms of Use

Last updated: 19 September 2026

These Terms of Use (“Terms”) govern your use of the Kompletr website, mobile applications and related services (“Kompletr”, the “Platform” or the “Service”).

By creating an account or using Kompletr, you agree to these Terms. If you do not agree to these Terms, you should not use the Service.

1. About Kompletr

Kompletr is an independent collection management platform designed to help collectors catalogue, organise, track and manage their collections.

Kompletr may provide features including collection checklists, wish lists, collection statistics, product information, estimated values, photographs, stock information, links to products for sale and other collector tools.

Kompletr is operated from the United Kingdom.

2. Eligibility and Accounts

You are responsible for providing accurate information when creating your account and for maintaining the security of your account.

You are responsible for activity carried out through your account.

You must not attempt to gain unauthorised access to another user’s account or to any restricted area of the Service.

3. Free and Premium Services

Kompletr may provide both free and paid (“Premium”) features.

The features included within each level of service may change as Kompletr develops. Where appropriate, we will provide reasonable notice of material changes affecting paid features.

Certain functionality may only be available to users with an active Premium subscription.

4. Subscriptions

Premium access may be available through monthly, annual or other subscription options.

The price and duration of a subscription will be clearly displayed before purchase.

Subscriptions may automatically renew unless cancelled before the applicable renewal date.

Apple App Store subscriptions

Subscriptions purchased through Apple’s App Store are processed by Apple and are subject to Apple’s applicable payment and subscription terms.

You can manage or cancel an Apple subscription through your Apple account or App Store subscription settings.

Kompletr does not directly process your App Store payment details.

Website subscriptions

Subscriptions purchased directly through the Kompletr website may be processed by a third-party payment provider such as Stripe.

You can manage or cancel a website subscription using the subscription management options provided by Kompletr or the relevant payment provider.

Cancelling a subscription prevents future renewals. Unless otherwise stated or required by applicable law, Premium access normally continues until the end of the period you have already paid for.

Nothing in these Terms limits any cancellation, refund or other rights you have under applicable consumer law.

5. Prices and Changes

Subscription prices may change from time to time.

Any price changes will be communicated and implemented in accordance with applicable law and the requirements of the relevant payment platform.

Changing the price of a subscription will not result in an additional payment being taken without the notices or consents required by the applicable payment platform or law.

6. Collector Information

Kompletr provides information intended to assist collectors.

Although we aim to keep collection checklists, product information, release information and other data accurate, we cannot guarantee that all information is complete, current or error-free.

Collector products frequently have variations, regional releases, packaging differences and undocumented versions. Users should therefore use Kompletr as a collection management tool rather than as a definitive authentication or historical reference service.

7. Values and Price Information

Kompletr may provide estimated values, previous sale prices, marketplace information or other pricing information.

Any values shown are estimates or informational data only.

The actual value of a collectible may vary significantly depending on condition, rarity, authenticity, packaging, location, demand and other factors.

Kompletr does not guarantee that an item can be bought or sold for any value displayed within the Service.

Information provided by Kompletr should not be considered financial, investment or professional valuation advice.

8. Third-Party Brands and Trademarks

Kompletr is an independent collector platform.

Unless expressly stated otherwise, Kompletr is not affiliated with, endorsed by, sponsored by or officially connected with Panini, Topps, Match Attax, Corinthian, Headliners, ProStars, MicroStars, Subbuteo, Hasbro, WWF/WWE or any other manufacturer, publisher, sports organisation, club or rights holder referenced within the Service.

All trademarks, brand names, product names and other third-party intellectual property are the property of their respective owners.

Third-party names may be used within Kompletr for identification, categorisation and informational purposes, including identifying products and collections that users may wish to catalogue or track.

The inclusion of a brand or collection within Kompletr does not imply endorsement, sponsorship or association with the relevant rights holder.

9. Images and Third-Party Content

Kompletr may display product images, photographs, information or other material relating to collectible items.

Rights in third-party material remain with their respective owners.

If you are a rights holder and believe material available through Kompletr infringes your rights, please contact us with sufficient information to identify the material concerned. We will review legitimate requests and take appropriate action where necessary.

10. User Content

Kompletr may allow users to upload photographs, descriptions, notes, collection information or other content (“User Content”).

You retain ownership of your User Content.

By uploading User Content, you give Kompletr a non-exclusive licence to store, process, reproduce and display that content to the extent necessary to operate and provide the Service to you.

You must only upload content that you have the right to use.

You must not upload content that is unlawful, infringes another person’s intellectual property rights, contains malicious software, or is otherwise inappropriate for the Service.

We may remove User Content where reasonably necessary to comply with the law, protect the Platform or respond to legitimate rights-holder complaints.

11. User-Added Products and Collections

Where Kompletr allows users to create products, collections, checklists or other database entries, users are responsible for the information they submit.

User-created information may not have been independently verified by Kompletr.

Kompletr may correct, combine, modify or remove database entries where necessary to maintain the quality and organisation of the Platform.

12. Online Store and Product Links

Kompletr may provide links to products available from Kompletr’s associated retail store or from third-party websites.

Purchases made through an external store are subject to the applicable store’s terms and conditions, delivery policies and returns policies.

The inclusion of a product link does not guarantee that the item remains available or that its price will remain unchanged.

13. Acceptable Use

You must not use Kompletr to:

• break any applicable law;
• infringe another person’s intellectual property rights;
• attempt to access accounts, systems or data without authorisation;
• interfere with the operation or security of the Service;
• introduce malware or harmful code;
• use automated systems to scrape, extract or reproduce substantial parts of the Kompletr database without permission;
• copy or commercially redistribute Kompletr’s proprietary databases, software or content without permission; or
• use the Service in a fraudulent or abusive manner.

14. Intellectual Property in Kompletr

The Kompletr name, branding, software, interface, database structure, original graphics and original content are owned by or licensed to Kompletr, except where otherwise stated.

Nothing in these Terms transfers ownership of Kompletr intellectual property to you.

You may use the Service for your personal collection management purposes, subject to these Terms.

15. Availability of the Service

We aim to keep Kompletr available and functioning reliably, but uninterrupted availability cannot be guaranteed.

The Service may occasionally be unavailable because of maintenance, updates, technical problems or circumstances outside our reasonable control.

Features may also be added, changed or discontinued as Kompletr develops.

16. Third-Party Services

Kompletr relies on third-party services and technology to provide certain functionality.

These may include payment processors, hosting providers, database providers, app stores and e-commerce services.

We are not responsible for outages or failures caused solely by third-party services outside our reasonable control.

17. Your Collection Data

We recognise that users may spend considerable time recording their collections within Kompletr.

We will take reasonable measures to protect and maintain collection information stored within the Service.

However, users should not rely on Kompletr as the sole permanent record of valuable collection information. Where export functionality is available, we recommend periodically retaining a copy of important collection records.

Our handling of personal information is explained separately in our Privacy Policy.

18. Account Suspension and Termination

You may stop using Kompletr at any time.

We may suspend or terminate access where reasonably necessary, including where a user seriously or repeatedly breaches these Terms, attempts to compromise the security of the Platform, uses the Service fraudulently or unlawfully, or poses a material risk to other users or the Service.

Where reasonably possible and appropriate, we will provide notice before terminating an account.

Termination of an account does not automatically cancel a subscription purchased through a third-party platform. Users should ensure that any active subscription is separately cancelled through the relevant subscription provider.

19. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including any rights that cannot legally be excluded under applicable consumer law.

Kompletr is provided primarily as a collection organisation and information service.

We are not responsible for losses resulting solely from reliance on estimated collectible values, incomplete collection information or purchasing or selling decisions made on the basis of information displayed within the Service, except where liability cannot legally be excluded or limited.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to Kompletr, applicable law or our business practices.

The latest version will be made available through the Service or the Kompletr website.

Where a change materially affects users’ rights or an existing paid service, we will provide appropriate notice where required.

21. Governing Law

These Terms are governed by the laws applicable in England and Wales.

If you are a consumer, you may also have rights under the mandatory consumer protection laws that apply where you live. Nothing in these Terms is intended to remove those rights.

22. Contact

Questions regarding these Terms, intellectual property concerns or other legal enquiries can be sent using the contact details provided within Kompletr or on the Kompletr website.